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Inside Higher Ed · October 7, 2026 · On the brief until October 21, 2026

A University’s Research on Its Own AI Tool Raised More Questions Than Answers

Higher EducationEdTechAssessment
THE AI ANGLE
Serving as an automated course tutor

The University of Maryland tested an in-house generative AI study assistant in a randomized trial, but only fifteen percent of students used it. Access to the tool slightly lowered course grades, prompting administrators to pause a campuswide rollout. The results push institutions to focus on instructor training and reconsider how custom campus chatbots compete with commercial alternatives.

Summary written by AI Business Lens with an AI model from the article at insidehighered.com. It is not the article, and the publisher has not reviewed it. For publishers.

THE TEACHING ANGLE
Students avoided using the university chatbot for guided practice when instructors could read their chat logs and the software defaulted to giving immediate answers.

Read the original at insidehighered.com   Generate teaching or study materials

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