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FreightWaves · November 2, 2026 · On the brief until November 16, 2026

Flexport volumes up 40% as headcount grows only 5%

Supply Chain & LogisticsHuman ResourcesOperations
THE AI ANGLE
Suggesting customs classifications and writing business logic code

Flexport grew its freight volume by 40% over the past year while increasing headcount by only 5%. The company credited artificial intelligence tools that assist with customs classifications, freight routing, and software development. The approach demonstrates how logistics providers can scale operational capacity without matching hiring increases.

Summary written by AI Business Lens with an AI model from the article at freightwaves.com. It is not the article, and the publisher has not reviewed it. For publishers.

THE TEACHING ANGLE
Federal trade regulations require licensed human brokers to verify AI tariff recommendations before submission.

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