From Searchable to Non-Searchable: Generative AI and Information Diversity in Online Information Seeking (Updated Preprint)
Library ScienceCommunicationsInformation Systems
THE AI ANGLE
Constraining information diversity across searchable topicsResearchers analyzed over 200,000 interactions with ChatGPT to assess the diversity of information users encounter. Most user queries covered broad topics that regular search engines cannot handle, but the AI provided less diverse answers than Google on searchable subjects. These narrower outputs influenced users, shaping how they explored topics in later prompts.
THE TEACHING ANGLE
A clear tension exists between users asking wider questions and conversational systems returning less diverse information than traditional search tools.Read the original at infodocket.com Generate teaching or study materials
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