Who on-calls an AI? This is the unresolved crisis of agent ownership
OperationsInformation SystemsManagement
THE AI ANGLE
Running as production agents without clear operational ownershipEngineering teams are deploying AI agents into operational systems. An unresolved issue remains over who owns these agents and handles on-call duties when they break. This creates operational ambiguity for management and infrastructure teams.
THE TEACHING ANGLE
Managers must decide which human role holds on-call responsibility when an autonomous AI agent fails in production.Read the original at thenewstack.io Generate teaching or study materials
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