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The New Stack · October 23, 2026 · On the brief until November 6, 2026

Who on-calls an AI? This is the unresolved crisis of agent ownership

OperationsInformation SystemsManagement
THE AI ANGLE
Running as production agents without clear operational ownership

Engineering teams are deploying AI agents into operational systems. An unresolved issue remains over who owns these agents and handles on-call duties when they break. This creates operational ambiguity for management and infrastructure teams.

Summary written by AI Business Lens with an AI model from the article at thenewstack.io. It is not the article, and the publisher has not reviewed it. For publishers.

THE TEACHING ANGLE
Managers must decide which human role holds on-call responsibility when an autonomous AI agent fails in production.

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