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CNBC — Technology · September 20, 2026 · On the brief until October 4, 2026

The 'robot relations' department may become reality in workplace of the future

Human ResourcesManagementSociology
THE AI ANGLE
Managing, monitoring, and evaluating human workers

As companies increasingly deploy artificial intelligence to instruct, monitor, and evaluate employees, workplace experts are proposing new 'robot relations' or 'worker-automation relations' departments to handle emerging human-machine tensions. Traditional human resources departments are ill-equipped to handle the resulting grievances, which range from algorithmic bias in layoff decisions to digital surveillance and employee resistance against automated management.

Summary written by AI Business Lens with an AI model from the article at cnbc.com. It is not the article, and the publisher has not reviewed it. For publishers.

THE TEACHING ANGLE
Students can examine whether dedicated 'robot relations' units would genuinely empower employees in technology governance or merely function to pacify human resistance against automated managerial control.

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